Payments, deposits & invoices
MediBook can take money at the point of booking or leave it for the clinic to collect. You decide per service, and every transaction is recorded against the appointment.
Payment modes
| Mode | What happens |
|---|---|
| No payment | The service is free to book online. |
| Pay at clinic | The booking is taken now and paid in person later. |
| Full payment | The patient pays the full price before the booking is confirmed. |
| Deposit | The patient pays a fixed or percentage deposit; the balance is due at the clinic. |
Set the price and deposit
Price and deposit are set per service under Services. When a service requires payment, the patient is sent to secure checkout at the end of booking, and the appointment stays pending until payment succeeds.
Payment statuses
Each appointment shows a payment status: unpaid, pending, paid, failed, or refunded. Statuses update automatically from the payment provider, so the list always reflects what has actually been collected.
Invoices & receipts
MediBook produces an appointment slip, a tax invoice, and a payment receipt as clean, printable documents. Under Invoice settings you can set your business details, a numbering prefix, currency, and tax rate. Receipts are emailed to the patient automatically once payment is confirmed.